Q&A
DO YOU HAVE A QUESTION?
Check our 'practical information' section to find the answer you need about your event Trail Alsace Grand Est by UTMB!
2025 REGISTRATIONS
Before starting the registration process, please check you have a MyUTMB account and your race results are linked to your page. Find out here all the info to set up your account.
If the registration process continues to loop, please change your device and browser. We advise you to use a computer and the Chrome browser. If your payment has been refused, please try again later, try with another credit card or contact your bank.
If you have registered, but have not received a confirmation email, first check with your bank to see if you have been debited. If you have not been debited, try registering again. If you have been debited, please check your Spam folder or contact us via our contact form here in case you haven't received any email in your Spam.
Registration opens on 12 August at 11.00am for runners holding an UTMB Index, then on 14 August at 11.00am for everyone else on a first come, first served basis, without pre-registration or random draw, until places are filled. There will be no waiting list, reopening of registrations or possibility of transferring the race number to another participant.
Runners may cancel their registration at any time via their runner's area.
If you HAVE taken out the cancellation insurance, depending on the reason for cancellation, you may be entitled to a full refund. To do so, you need to access your registration dashboard and click on Apply for a refund to cancel your registration and fill out the refund request form which will be addressed to the insurance. ATTENTION: before cancelling your registration, please make sure you have read the general terms and conditions HERE.
If you have NOT taken out the registration cancellation insurance, no refund will be possible. You can check our registration conditions here. To cancel your registration, access your registration dashboard and click on the Cancel my registration button.
BEFORE THE RACE
Check the registration conditions of the Trail Alsace Grand Est by UTMB 2025 HERE.
Check the rules of the Trail Alsace Grand Est by UTMB 2024 HERE.
To validate your registration, we need your PPS code, which you must enter 3 months before the date of the race.
To validate your registration, please follow the steps below:
- Visit the PPS website to start your journey** 3 months before the start of the race**: PPS
- Complete the suggested modules
- At the end of the journey, you will receive your PPS code
- Log in to your MyUTMB account to access your registration and paste the PPS code into your dashboard (Section: Registration Status).
Do you look for an accommodation? Find out all our recommendations HERE
Do you want to discover the region Grand Est ? Find out all our recommendations HERE
All roads lead to Alsace!
Find the different modes of transport HERE
DURING THE RACE
Your registration includes the shuttle bus from Obernai to the starting line of 20K, 50K, 100K or 100M. A shuttle bus after the race will not be put in place.
Reservations for these shuttles will be available a few months before the event and you will be notified by email when bookings open. Reservations for runners wishing to use the shuttle service are compulsory.
A transport system will be available for accompanying persons so that they reach certain aid stations zones in a collective and eco-responsible manner. The full transport plan put in place for the event will be unveiled a few months before the event, and you will be notified by email when bookings open.
You will be able to check the event schedule, including the bib collection times, on our website a few months before the event. For your information, there will be no bib collection on race day for the UTDP, TDC, and TDP.
To ensure that the races run smoothly and that you can enjoy the trails without crowding, the 100K, 50K and 20K races will start in waves. Your starting wave will be defined by your general UTMB Index 2 months before the event, giving you the chance to improve it in the meantime.
The complete list of mandatory equipment is available HERE.
We would like to remind you that it is obligatory to be in possession of individual accident insurance which covers any eventual costs for search and rescue In France. We remind you that this insurance is not included in the registration fee.
Learn more about the UTMB Group repatriation insurance here.
Please note that this insurance does not replace the cancellation insurance or the other way around.
The time barriers can be found on each event page in the table "Time charts".
We regret to inform you that we do not provide storage facilities or offer baggage transportation services for personal belongings.
Since the race passes through private areas, the GPX file will only be available one to two weeks before the event. You will receive an email as soon as the GPX file is available.
AFTER THE RACE
- UTDC : 4 Running Stones
- UTDP : 3 Running Stones
- TDC : 2 Running Stones
- TDP : 1 Running Stones
Check your UTMB index HERE
